Introduction: Who is BizXpert?

BizXpert is a cloud-based invoicing and inventory management platform designed for freelancers and small business owners. With over 200,000 downloads and more than 3 million invoices sent, BizXpert has been helping businesses streamline billing, manage expenses, and track inventory for over a decade. Its intuitive interface allows users to create professional invoices, accept online payments, and monitor cash flow, all without the complexity of traditional accounting software. BizXpert’s mission is simple: make invoicing and business management effortless for small businesses.

After years of success, BizXpert faced a critical challenge: the technology stack was aging, and the user experience no longer matched modern expectations. The design felt outdated, and performance issues slowed down development. To stay competitive, BizXpert needed a complete platform refactoring. Zoltan Kaman, CEO of BizXpert, considered outsourcing as a way to accelerate the process, but past experiences with offshore firms had left him skeptical. When he first heard about Indonesia as a tech outsourcing destination, his reaction was: "Indonesia? Isn’t that risky?"

What changed his mind was Wolkk’s transparent, all-inclusive pricing and proven track record. “The conversation felt different, like talking to a fellow founder, not a sales rep.”; Zoltan Kaman outlines the sales process.

Wolkk’s approach promised not just developers, but a fully integrated team of experts, including UI/UX designers, Frontend and Backend developers, ready to deliver results without micromanagement.

BizXpert started with a pilot project: a small team focused on refactoring the core platform. Wolkk recruited experienced engineers and added a talented UI/UX designer to modernize the interface.

Within 4 weeks, all developers were onboarded and fully integrated into BizXpert’s SCRUM processes. By the second month, their code quality matched BizXpert’s Europe-based team. The collaboration was seamless, daily stand-ups, sprint reviews, and shared repositories made the remote team equivalent to in-house developers.

The team optimized all these aspects during refactoring:

1. Fresh, cleaner interface
   The whole UI has been redesigned, the invoicing workspace looks modern, simple, and easy on the eyes. No clutter, just the things you need to get paid.
2. Easier navigation
   Finding clients, past invoices, or creating something new is more straightforward now. Fewer menus, clearer labels, and a layout that makes sense.
3. Fewer clicks to create invoices
   Creating an invoice is now a smoother, shorter flow. Add your client, add your items, review, send – done. Less clicking around, more time for actual work.
4. Fully mobile-optimized
   Need to send an invoice while you’re out of the office? BizXpert is now fully optimized for mobile, so invoicing from your phone or tablet feels natural, not like a painful emergency workaround.
5. More ways to pay for your subscription
   When you’re ready to restart, you can now choose how you want to pay: PayPal, Apple Pay, Google Pay, or Venmo – whatever fits your routine best.

The results were transformative:
- The new version of BizXpert launched successfully, delivering a modern, scalable platform.
- BizXpert was so impressed with Wolkk’s team that they decided to take over the development team permanently, making them an integral part of their future roadmap.

Today, BizXpert continues to grow as a leading invoicing solution for small businesses worldwide, powered by a technology foundation built for the next decade.

The Anker Group, based in Bielefeld, Germany, was faced with the problem of a shortage of skilled workers and rising labor costs, which threatened the company's continued growth. The solution was found in the establishment of a dedicated software development team in Southeast Asia, which gave the company a decisive competitive advantage.

The Anker Group, which began producing bicycles and sewing machines in 1876 and introduced cash registers in 1900, has undergone a promising development to become an established POS provider with a long tradition.

As part of its strategy to develop its own software platform, the Anker Group entered into a partnership with Wolkk, an Indonesian provider of outsourcing solutions, in September 2022. Wolkk took over the complete recruitment, onboarding and management of the team and has since proven to be a competent local partner.

Trusting and long-term partnerships are important to the Anker Group, which is why it has opted for a dedicated team model. Similar to a joint venture, the entire development team is set up exclusively for Anker and managed jointly with Anker. In this constellation, it is possible to train the employees sustainably, to retain them at ANKER in the long term and to permanently implement high quality standards.

The team, consisting of designers, product owners, developers and QA, is organized agilely according to the principles of SCRUM. The project managers and consultants are based in Germany and support customers in German. They are fully integrated into the development processes in English. The two-week sprints are planned entirely in Jira and all information is recorded in Confluence.

Thanks to the flexibility of the solution, the Anker Group was able to contract and successfully deliver two major customer projects for the platform in a short space of time. Customer-specific requirements were successively implemented in several sprints and regularly coordinated with the customers. The success of the first customer projects led directly to the acquisition of follow-up projects.

Another project involving the integration of a new AI component and an IoT solution is currently in the test stage.

The goals achieved so far include:

• Scalability thanks to a large talent pool
• High software quality
• Efficiency through low labor costs
• Short time to market